New Home Forums Tech Support & Bug Squashing can't open template enex format

8 replies, 4 voices Last updated by  Bradley Morris 6 years, 10 months ago
Viewing 9 posts - 1 through 9 (of 9 total)
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  • #34691

    Judy Brenneman
    Adventurer
    @judyb

    Hi, All –

    Okay, I confess when I first installed Evernote, I stalled out entirely, due to frustrations with it (which I have sort of maybe solved).

    Now, I am finally trying to access whatever’s in the enex file (yes, I already unzipped the zip file), and nothing on my computer recognizes the file format, and when I select the Windows option to “go find something on the web that can open this,” it goes to the web and says Windows finds nada.

    I do have/can read the printable pdfs (tho they don’t look like something I’d call a journal template, but maybe that’s a vocabulary issue on my part, or maybe I don’t have the right templates…).

    Please to be sending advice?

    Thanks,

    Judy

    #34694

    Andy Freist
    Mountain Guide
    @andyfreist

    Hi judy 🙂

    Open Evernote and then inside Evernote go to File > Import Notes and select the .enex file..

    (On Windows it’s File > Import > Evernote Export Files)

    Let me know if that solves it!

    #34707

    Judy Brenneman
    Adventurer
    @judyb

    Yes, thanks, Andy – one of the challenges (aside from my impatience with software that doesn’t think the way I do) is that what Evernote and its screens look like on my computer monitor doesn’t match what’s in the video, and certain things don’t work the way I expect them t0. So I took a break, threw my little hissy fit and got some exercise, and am now tackling this again…

    Thanks

    #34755

    Bradley Morris
    Mountain Guide
    @bradleytmorris

    I’m like that too Judy! But in time, it gets better. I used to be totally tech illiterate and now I am starting to find my way and feel more confident.

    Understand your frustration about the videos not matching what’s there. Like us, companies are updating their software every 3-6 months, so small things are always changing. We do our best to keep up, but it’s impossible.

    Let us know if you need more support.

    #34758

    Judy Brenneman
    Adventurer
    @judyb

    Thanks, Bradley – I did finally get things figured out and working fairly consistently. I understand the issues re: “doesn’t look like x” and frequent s/w updates–I just need to remember that between Mac/PC/Linux and updates, things don’t match, but concepts/things to try (mostly) do (and to slow down and actually *look* for the thing that might sort of match). The tech stuff always seems to make me feel stupid, and then I get defensive, and then my inner adolescent comes out, and then…well, not pretty. But I’ve been having a talk with her and even included her in my “intentions journaling” stuff, so she’s somewhat mollified, at least for the time-being.

    Thanks to you and Andy for your patience and support 🙂

    #34814

    Andy Freist
    Mountain Guide
    @andyfreist

    Awesome, glad you got it sorted out.

     

    Hang in there, you’re doing great 🙂

    #38826

    Cathy Howitt
    Adventurer
    @Cathy

    Hi Andy, Following on from Judy’ s comments, the issue is my computer says Import, but not Import Files. Then the two options they give me are Evernote Export Files or Microsoft Onenote. I can’t get past this step in being able to transfer the Journal to Evernote. Do you have any suggestions please?

    Regards Cathy

    #38833

    Andy Freist
    Mountain Guide
    @andyfreist

    Hey Cathy,

    Here’s the steps for Windows on the Evernote website:

    How to restore notes and notebooks

    Import your ENEX (.enex) backup files to restore your notes and tags back into your Evernote account.

    On Windows

    To import a note(s) or a notebook, do the following:

    1. Select File > Import> Evernote Export Files
    2. Locate and select the ENEX (.enex) file from where it’s been saved on your computer
    3. Select Open and make sure to check the ‘Import note tags’ box
    4. Once the ‘Data import’ options appear, select if you would like the imported notes to be added to a synced notebook

    Let it me know if that does the trick or if you need further assistance.

    We’re here to help 🙂

    #38869

    Bradley Morris
    Mountain Guide
    @bradleytmorris

    Welcome to the mountain @Cathy. 

    Hope you’re settling in nicely. Come introduce yourself soon. Would love to learn more about you!

    Glad you’re all sorted @judyb

    @andyfreist, you’re the man!

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