Reply To: Download of Journal zip file problem New Home › Forums › Tech Support & Bug Squashing › Download of Journal zip file problem › Reply To: Download of Journal zip file problem December 30, 2015 at 5:26 pm #6538 AlysaAdventurer @Alysa Hi Andy I hate to tell you, but that fix didn’t work. Wayne kindly sent me the journal file so I am all good to go right now. I will try the Extract fix next time and will cross all my fingers and toes. Thanks again for your effort. Really appreciate it.